We use your information to:

• Create and manage your account
• Provide access to purchased or enrolled courses
• Process payments securely
• Enable instructors to publish and manage courses
• Communicate updates, support messages, and notifications
• Improve platform performance and user experience
• Prevent fraud, abuse, or unauthorized access
• Comply with legal and regulatory requirements

Joche Academy uses cookies, pixels, and similar tools to:

• Keep you logged in
• Personalize content
• Analyze platform performance
• Track course progress
• Improve speed and user experience

You may disable cookies in your browser settings, but some features may not work properly.

We do not sell your personal information.

We only share data with trusted third parties for the following reasons:

5.1. Service Providers

We may share data with:

• Payment processors
• Video hosting tools
• Analytics and marketing tools
• Cloud storage providers

These partners only use your data to perform tasks on our behalf.

5.2. Instructors

When you enroll in a course, the instructor may see:

• Your name
• Your profile information
• Your course activity or progress (depending on platform features)

Instructors donotreceive your email address or payment information.

5.3. Legal Compliance

We may disclose information if required by:

• Court order
• Government request
• Enforcement of our Terms and Conditions

We implement industry-standard security measures to protect your information.

However, no online system can guarantee 100 percent security.
You are responsible for keeping your login credentials private.

Joche Academy does not store your full debit or credit card details.

All payments are processed securely through third-party providers such as:

• Paystack
• Stripe
• Flutterwave (if added later)

These providers follow strict encryption standards.

Joche Academy is not intended for children under the age of 13.

We do not knowingly collect information from children.
If we discover such information, we will delete it immediately.

If you become an instructor:

• Your name, biography, and course information will be publicly visible
• Your uploaded content will be hosted and managed by Joche Academy
• We may analyze your course performance to improve platform quality
• Earnings and payout information remain confidential

We retain your data for as long as:

• Your account is active
• Courses remain available
• Required to meet legal, financial, or security purposes

You may request data deletion at any time (see Section 12).

Depending on your location, you may have rights to:

• Access your personal data
• Update or correct your information
• Request deletion of your account
• Download a copy of your data
• Opt out of marketing messages

Requests can be made by contacting our support team.

You may request to delete your account by contacting support.

Please note:

• Some data may remain for legal or security reasons
• Instructor earnings or transactions cannot be removed from financial records

Once deleted, account access cannot be restored.

Our platform may link to external websites or tools.

We are not responsible for the privacy practices of third-party websites.
We encourage you to review their policies before using their services.

We may update this Privacy Policy from time to time.

Continued use of the platform means you accept the updated version.
We recommend reviewing this page periodically.

If you have questions regarding this Privacy Policy, please contact us:

Email:support@jocheacademy.com
Website:https://jocheacademy.com